General Practice Opening Hours 

8.30am to 5.00pm Monday to Friday

Closed Saturday / Sunday

After Hours Care

For medical attention outside our practice hours please contact

Health Direct which is a 24 hour hotline on 1800 022 222 or proceed to the

Accident & Emergency Department of the Nyngan Health Service located at

15 Hoskins Street or phone them on 02 6835 1700.

Pathology Services

By appointment only, provided by Douglass Hanly Moir

8.30am to 11.00am Monday to Thursday

MISSION STATEMENT

Our mission is to provide the highest standard of patient care whilst incorporating a holistic approach toward diagnosis and management of illness.

We are committed to promoting health, wellbeing and disease prevention to all patients. We do not discriminate in the provision of excellent care and aim to treat all patients with dignity and respect.

The Bogan Shire Medical Centre Opened in May 2017 and we are currently taking new patients. Our aim is to provide a Healthier Future for the residents of the Bogan Shire and its surrounding towns and villages. The Bogan Shire Medical Centre is a Bulk Billing facility.^

Services provided by our practice:

• Standard routine appointment

• Long GP consultations by request

• Acute appointments *

• Script appointments *

• Minor procedures including excision and cryotherapy

• Vaccinations, including travel and childhood immunisations

• Chronic Disease Management (through our Healthy Living Program)

• Registrations for Closing the Gap

• Health Assessments including ATSI, 75+ and 35 - 39

• Diabetes and Asthma Cycle of Care (regular checks)

• Preventive Health Checks

• Home visits (at the discretion of our GPs)

• Family Planning & Antenatal shared care

• Pap Smears

• Skin checks

• WorkCover management

• Pre-Employment Medicals ^

• RMS Medicals, Insurance Medicals ^

• Podiatry Services, Mental Health, Psychiatrist, Dietician, Diabetes Educator, Drug & Alcohol Counselling

• Q Fever Vaccination ^

• DAME Aviation Medicals ^

*Limited appointments / ^ Fees may apply

Healthy Living Program

The Bogan Shire Medical Centre focuses on Chronic Disease Management (CDM) as part of our Healthy Living Program. Our program enables our team to plan, monitor and coordinate the health care of our patients with chronic medical conditions. This care is provided by a care team including the Doctor, a care coordinator, a practice nurse and other health care providers, such as our Podiatrist.

If you suffer from any chronic, long term health issues, the Bogan Shire Medical Centre can support you through our Healthy Living Program.

Patient Records

It is the Bogan Shire Medical Centre Policy to ensure that patient health information is managed in a secure manner. Patient records are electronic and kept on a separate and secure server in keeping with the Privacy Act 1988 and Australian Privacy Principles. Please see our brochure on “Privacy & Your Rights” in you would like further information.

Patient Identification

It is a requirement by lay that you identify yourself to reception staff and other members on the practice team at each contact using the practice 3 identifiers. You will be asked Name, Date of Birth and Address.

Communication

The Bogan Shire Medical Centre does not offer communication via Email, SMS or Website in relation to patient care. It is our policy that a message will be taken by the care coordinators and delivered to the Doctor at a time deemed appropriate during the working day. Wither the Doctor or practice staff will return your call with a response. If the call is urgent and prior notice given to the practice staff from the Doctor the call will be directly put through.

Results

As a patient of the Bogan Shire Medical Centre your results are imported into our practice computer software system. These results are only accessed by our Doctor. The Doctor reviews results regularly throughout the day. You may be asked to return for your results at the time of your consultation or notified by the Doctor or practice staff to discuss your results.

Feedback / Complaints

The Bogan Shire Medical Centre is happy to receive both positive and negative feedback from our patients. We endeavour to provide our patients with a holistic model of care. There is a suggestion box located at the front desk. If you would like to make a complaint please do not hesitate to ask to speak with the Practice Manager who will advise you of our complaints process or you can contact the Health Care Complaints Commission on 02 9219 7444 or by post at 323 Castlereagh Street, Haymarket NSW 2000.

About the Medical Centre

The building was completed at a cost of $1.3 million and was partially funded through a Federal Government grant of $611,432, through the National Stronger Regional Fund.

Council is operating the Medical Centre and has employed a number of local people in staff positions, including Practice Manager, Registered Nurses, Administration Officers and a Cleaner.

Parking is provided at the front of the Medical Centre, including designated Disabled Parking, with additional parking provided on the western side of the building, next to the Big Bogan.

Please contact our friendly administration staff if you would like to register and/or make an appointment.